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Support

A real person will reply.

Write to support@zukbee.com or use the form. Safety reports get looked at within 6 hours; everything else within two days.

Common questions

Is Zukbee free?

Yes. Everything is free right now, including advanced Date preferences.

Which cities?

We launch one city at a time. Tell us where you want Zukbee next from the About page.

Why do I need WhatsApp to sign in?

It is the quickest way to confirm a real phone number. Your number is never shown to anyone.

Do I have to use Date?

No. Choose Workout, Date or both. Workout partners never see a Date profile, and you can switch Date off at any time.

How long does verification take?

Usually under 24 hours. If it needs another try, we tell you exactly why.

My photo or bio was not approved. Why?

Photos need your face clearly visible, no sunglasses, and just you in the main photo. Bios cannot include links, handles or phone numbers. Change it and it goes back into review.

How do I delete my account?

You tab, Account, Delete my account. Your profile hides right away. No app? Email us instead. Full steps on the delete your account page.

Write to us

Concerned about a minor? Email safety@zukbee.com or read our child safety standards. If you are in danger right now, call 112. This form is not monitored around the clock.